Casino / Slots
95ook collects only the information needed to run your account, process payments through Nagad and Upay, and keep your session secure. Access to this site and its features depends on your local law and eligible regions.
When you open an account with us, we collect information in two broad categories: information you give us directly — your name, contact details, and the payment method you use (such as Nagad or Upay) — and information generated automatically when you use the site, such as device type, session data, and browser behaviour. We use this data to verify your identity, process wallet transactions, and keep your account functioning as expected. We do not sell your personal data to third parties. We may share limited information with payment processors, fraud-prevention services, or where required by applicable law — but only to the extent necessary for those purposes. Data collected through Nagad or Upay payment flows is handled in accordance with the policies of those respective services; we process only what is passed back to your account record. Retention periods vary by data type: account credentials and transaction records are kept for as long as your account remains active and for a reasonable period after closure, subject to any legal obligations that apply. You can ask us at any time what data we hold on you by reaching the support routes listed on this page. Availability of this site and the scope of applicable data law depends on your local jurisdiction and eligible regions.
This policy governs data collected and processed by 95ook directly through this site and your registered account. It does not extend to third-party services, payment providers or external links you may follow from our pages. Understanding the boundary helps you know exactly what rights you can exercise with us and what falls under another provider's policy.
Data you provide during registration, login and account updates — including contact details and wallet identifiers — falls fully within this policy. You can review, correct or query this data by contacting us directly through a published support route.
Payment records tied to your account — including Nagad and Upay transaction references — are stored in your account history. The payment providers themselves operate under their own separate privacy terms, which we do not govern or represent.
Browsing data collected while you use the 95ook site — such as pages visited, game category interactions and session duration — is covered here. We use it only for session management and service improvement; we do not use it to build advertising profiles.
Any service you access by following a link away from 95ook — including external payment portals, game studio interfaces or social platforms — falls outside this policy. We encourage you to check the relevant provider's own privacy terms before sharing data with them.
You have clear options when it comes to the data we hold. You can ask to see a summary of what is stored against your account, request a correction if something is wrong, raise a question about how a specific piece of data is used, or ask us to delete data where no legal retention obligation applies. To exercise any of these rights, reach us through the support routes listed in the section below — your account email is the fastest way to verify your identity before we process a data request. We aim to respond to data queries within a reasonable timeframe, though exact resolution may depend on the nature of the request and any applicable legal requirements in your region. Note that some transaction records linked to Nagad or Upay payments may need to be retained for compliance purposes even after a deletion request; we will tell you clearly if that applies to your case.
Log in and check the account history section for transaction records and payment method details. For a broader data summary, submit a request through the support contact route — we will respond with what we hold.
Update name, contact details or linked wallet information directly from the account settings screen. If a field is locked for verification reasons, contact support with the correct details and we will process the change.
If you are unsure why a specific piece of data was collected or how it is being used, send us a clear description of your concern through any listed support route. We will explain the basis and purpose without requiring a formal legal request.
Where no legal retention requirement applies, you can ask us to delete your data. We will confirm what can be removed, what must be kept, and the expected timeline — depending on your local jurisdiction and applicable law.
If you have a question about this policy, a data request, or a concern about how your information is handled, use the contact routes published on the site. We do not list channels or hours we cannot maintain — only verified routes are shown here.
Open the chat widget from any page while logged in. Give your account email and describe your privacy question clearly — this is the fastest route for account-specific queries.
Send a written request to the support email address published in the site footer. Include your registered account email so we can verify your identity before processing any data-related request.
The help section inside your account lists frequently raised policy questions and links to the relevant contact form. Check there first — many data queries can be resolved without waiting for a manual reply.
We take a minimal-data approach across the site. Cookies are used for session management and basic analytics — not for third-party ad targeting. You can adjust cookie preferences through your browser settings at any time, though disabling certain cookies may affect how your account session works. Account security relies on the login credentials you set and the verification steps shown in your account area; we do not store payment PINs or wallet passwords. If this policy changes in a material way, we will update the version date on this page and, where practical, notify you through your registered contact details.
Session cookies keep your account login active during a visit. Analytics cookies help us understand how the site is used at an aggregate level. No cookies on this site are placed by third-party advertising networks.
Your password and any two-step verification you enable are the primary controls on your account. We recommend you do not share login details and that you update your password if you suspect unauthorised access.
Transaction records — including Nagad and Upay payment references — are kept for the period your account is active plus any legally required retention window. Account-only data may be deleted on request where no legal hold applies.
We update this page when the policy changes. The current version date is shown at the bottom of the page. If you want to request a copy of the previous version or raise a concern about a recent change, use the email support route.
These are the questions we receive most often about data, account privacy and your rights on this site. If your question is not covered here, reach us through the support contact routes listed above.
We collect the details you enter during registration — name, contact information and your chosen payment method identifier (such as a Nagad or Upay wallet number). We also collect session data automatically, including device type and login timestamps, to maintain your account security.
We share data only where necessary: with payment processors handling your Nagad or Upay transactions, with fraud-prevention services, and where required by applicable law. We do not sell personal data to marketers or third-party advertisers under any circumstances.
Log into your account and check the history and settings sections for what is visible there. For a full data summary, contact us through the email support route with your registered account email — we will prepare a response once your identity is verified.
Yes. Where no legal retention obligation applies to your data, you can request deletion by contacting support. We will confirm which records can be removed immediately and which must be retained — for example, certain transaction records tied to Nagad or Upay payments may be kept for compliance reasons.
Payment data flows through Nagad and Upay according to their own privacy terms, which we do not govern. We receive only the transaction reference and status needed to update your account wallet. For questions about how those providers handle your payment data, check their published policies directly.
Yes. The scope of your data rights and the applicable legal framework depend on your local jurisdiction and eligible regions. Access to 95ook and the protections available to you may vary; check your local law to understand which rights apply in your specific situation.